Please note that batteries are covered under Scooterpac’s 12-month warranty policy. However, testing will be required to identify the health of each battery and to establish the nature of the fault. Some battery claims may be rejected if the health percentage of each battery falls within 15% of one another.

Dealer Details

Account Reference *

Your Account Reference can be found on any invoice or statement. It will appear similarly to SCPA001, for example.

Company Name *

Your Name *

Contact Email *

Product Details

Product Name *
— Please select — Atom Fold Atom N Fold Atom Carbon LW Powerchair Atom Carbon Max Powerchair Atom Power Atom Propel Wheelchair Atom Transit Wheelchair Cabin Car Canopy Ignite Ignite Mini Ignite Grande Ignite Sport Ignite Mini Sport Invader SV4 Powerchair Savvy 4 Savvy 8 Savvy 8 Plus Savvy Defender Savvy Spright Serenita Tandem

Product Serial Number *

Part Code Required for Repair

Enter the part code if known.

Original Purchase Details

Original Product Invoice Date

Original Product Invoice Number

Order Reference

Sales Order Number or Purchase Order Number

Return / Warranty Details

Reason for Return *
— Please select — Battery Fault Canopy Fault Cosmetic Fault Damaged in Transit Electrical Fault Manufacturing Error Mechanical Fault

Description of Fault *

Order Replacement Part? *
— Please select — Yes No

Delivery Postcode

Supporting Photos / Videos

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